Shipping policy
Shipping Policy
We provide free shipping on all orders within England. Below, you will find details regarding our shipping process:
Shipping Details
|
Stage
|
Duration
|
Cost
|
|
Order Processing Time (Includes drawing time)
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11-15 Business Days
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Free
|
|
Shipping Time
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5-8 Business Days
|
Free
|
|
Total Delivery Time
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16-23 Business Days
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Free
|
Order Cutoff Time: 6:00 PM (GMT), Monday – Friday.
⏳ Note: During peak seasons or public holidays, delivery times may be longer.
Shipping Partners
We collaborate with reliable shipping partners to ensure your order reaches you safely and on time. Our primary shipping partners include DHL, UPS and FEDEX.
Shipping Confirmation & Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can track your order on our Order Tracking Page using the provided tracking details.
Customs & Import Taxes
For orders outside the UK, customs duties and import taxes may apply. These fees are the customer’s responsibility and must be paid upon delivery.
Address Changes
If you need to modify your delivery address after placing an order, please contact our customer support team at support@frametheworld.co.uk as soon as possible. We will do our best to accommodate the change, but we cannot guarantee modifications if the order has already been processed.
Undeliverable Packages
If a package is undeliverable due to an incorrect address, refusal of delivery, or failure to collect from a pickup point, we reserve the right to charge return and reshipping fees.
Customer Support
If you have any questions or concerns regarding our shipping policy, please reach out to our customer service team at support@frametheworld.co.uk. We are happy to assist you!
Contact Information
Company Name: Frametheworld
Chamber of Commerce Number: 86738291
Email: support@frametheworld.co.uk
Phone Number: +44 7532730694
For additional inquiries about shipping, orders, or other concerns, feel free to reach out via our Contact Page or send us a text message.